Doordash in the News
Google’s treatment of AI ethics researchers continues to stir up controversy
Category: Doordash in the News Author: admin Date: 1 week ago Comments: 0
Google’s treatment of AI ethics researchers continues to stir up controversy

You’ve landed on the web version of the weekly Human Capital newsletter. Sign up here to get this in your inbox every Friday at 1 p.m.

Welcome back to Human Capital. A lot happened this week pertaining to on-demand companies like Uber, Postmates, DoorDash and Instacart, and their respective gig workforces. Meanwhile, New York’s attorney general hit Amazon with a lawsuit over its warehouse labor practices and Twitter made some new commitments to increase diversity at the leadership level by 2025.

But that’s not all. Google fired another AI top ethicist, Margaret Mitchell. The company also internally published the results of its investigation into what happened with Dr. Timnit Gebru.

Apologies in advance for a slightly lengthier than usual newsletter but it’s all worth knowing, I promise.

Quick note: Human Capital is getting a new name because it seems to be causing some confusion, so don’t be alarmed when this hits your inbox next week with a different name. Name TBD. 

The essential workforce
New bill aims to regulate Amazon warehouses

California assemblyperson Lorena Gonzalez, who was behind gig worker bill AB 5, introduced new legislation that would regulate productivity quotas from companies like Amazon, Walmart and others. Called AB 701, the bill aims to better protect warehouse workers by implementing statewide standards. 

“While corporations like Amazon are collecting record profits during the pandemic, employees in their warehouses are being expected to do more, go faster and work harder without clear safety standards,” Assemblywoman Gonzalez said in a statement. “It’s unacceptable for one the largest and wealthiest employers in the country to put workers’ bodies and lives at risk just so we can get next-day delivery.”

NY AG sues Amazon

New York Attorney General Leticia James filed a lawsuit against Amazon for allegedly failing to provide adequate health and safety measures for its workers. As part of the lawsuit, James alleges Amazon retaliated against workers Christian Smalls and Derrick Palmer after they complained to Amazon about the company’s lack of support during the COVID-19 pandemic. James’ suit came after Amazon’s preemptive lawsuit against her office, alleging that workplace safety is not something she has authority over.

James’ statement:

While Amazon and its CEO made billions during this crisis, hardworking employees were forced to endure unsafe conditions and were retaliated against for rightfully voicing these concerns. Since the pandemic began, it is clear that Amazon has valued profit over people and has failed to ensure the health and safety of its workers. The workers who have powered this country and kept it going during the pandemic are the very workers who continue to be treated the worst. As we seek to hold Amazon accountable for its actions, my office remains dedicated to protecting New York workers from exploitation and unfair treatment in all forms.

Meanwhile, of course, Amazon warehouse workers in Bessemer are actively seeking to form a union. This week, reports showed Amazon was altering traffic signals as a way to prevent workers from being able to effectively talk with each other. 

Ex-Postmates VP speaks out about the gig economy

Vikrum Aiyer, the now-former vice president of global public policy and strategic communications at Postmates, penned a memo to his former colleagues and other stakeholders in the gig economy outlining what he thinks needs to happen next in the industry.

In his letter, Aiyer says “it would be a mistake for us to think that mild tweaks to worker classification, or a single state ballot measure, create a durable path forward for meaningfully addressing what Americans truly worry about: the chance to work, take care of their families, and not fret about what comes next.”

Postmates drivers say they’ve become prey to scammers

A new report in The Markup showed scammers sometimes target Postmates workers. In one instance, a scammer stole $346.73 from a worker. You can read the full story here.

In related news, Uber, which owns Postmates, recently hired labor researcher and Uber critic Alex Rosenblat to lead the company’s marketplace policy, fairness and research efforts. 

Uber drivers demand PPE and compensation for time spent sanitizing vehicles

Uber drivers shut down Market Street outside of Uber’s San Francisco headquarters to demand the company provide them with enough personal protective equipment during the COVID-19 pandemic. They also want to be compensated for time spent sanitizing vehicles in order to keep themselves and riders safe. 

Uber lobbies in the EU for Prop 22-like legislation and loses key battle in the U.K.

Meanwhile, over in the EU, Uber is lobbying for Prop 22-like standards. In a white paper, Uber proposed a “new standard” for platform work, where it outlines the need to offer some benefits to workers while simultaneously steering away from the possibility of collective bargaining among workers. From TC’s Natasha Lomas:

A universal standard for platform benefits may sound progressive, but the notion of “relevant” benefits for gig workers risks fixing this labor force to a floor far below agreed standards for employment — closing off any chance of a better deal for a class of workers who are subject to persistent, algorithmic management.

In the UK, the Supreme Court ruled Uber drivers are employees and therefore entiteld to minimum wage and holiday pay. Also from Lomas:

The case, which dates back to 2016, has major ramifications for Uber’s business model (and other gig economy platforms) in the U.K. — and likely regionally, as similar employment rights challenges are ongoing in European courts.

DoorDash drivers are banding together to decline low-paying orders

The strategy, reported on Vice, is designed to beef up the base pay for drivers by working together to game the system. 

From Vice:

The fundamental principles of the official #DECLINENOW movement rely upon all drivers in the movement to exercise their right to use the decline button to decline lowball offers for higher, more feasible ones,” reads a pinned post on the main Facebook group. “Declining lowball offers forces the algorithm to raise the base pay UP on the declined offer for the next driver as the need for DoorDash to service the order increases. In turn, Dashers will see an increase in higher paying offers, many times doing less deliveries for more money and a much higher paying ‘Per mile rate.’”

Turning jobs into gig work

Bloomberg had a really good feature about how the tech industry’s gig economy is impacting workers in other industries. It’s a must-read, but here’s a snippet:

Companies in a range of industries could use the Prop 22 model to undermine or eliminate employment protections. A week after the election, Shawn Carolan, a partner at early Uber investor Menlo Ventures, wrote an op-ed heralding the potential to spread Prop 22’s vision of work “from agriculture to zookeeping,” including to “nursing, executive assistance, tutoring, programming, restaurant work and design.”

President Biden nominates Jennifer Abruzzo to lead NLRB as general counsel

Abruzzo is currently the special counsel for strategic initiatives for the Communications Workers of America. For those unfamiliar, CWA has been making a name for itself in the tech industry by helping tech companies like Glitch and Alphabet unionize. Her appointment could prove to be quite beneficial for tech workers and gig workers alike.

In a statement, CWA President Chris Shelton said:

There is no one who has a more thorough grasp of the National Labor Relations Board and the purpose of the National Labor Relations Act than Jennifer Abruzzo. She is a brilliant attorney who understands how the actions of the NLRB impact the daily lives of people at their workplaces. President Biden’s selection of Jennifer as the NLRB General Counsel shows that under his watch, issues affecting working people will be handled by people like Jennifer who have dedicated their lives to helping workers — and not union busters like we saw during the Trump administration. We hope Jennifer’s confirmation process is speedy — working people need her at the helm of the NLRB now more than ever.

Instacart at odds with workers again

The company has reportedly suspended workers’ accounts for cancelling orders. According to Vice, these workers said they had good reason to cancel some of these orders, citing things like fears of safety and someone providing the wrong address.

Instacart, however, said it’s part of a fraud prevention policy that places accounts on pause if they suspect fraudulent or suspicious activity. 

Stay woke
Twitter commits to increasing diversity at leadership level

Twitter has committed to the Silicon Valley Leadership’s Group 25×25 pledge, which challenges companies to do one of two things:

Either make underrepresented employees 25% of its leadership team by 2025
Or increase the number of underrepresented people in leadership positions by 25% by 2025
Currently, Twitter’s leadership team is just 6.5% Black, 3.9% Latinx, 2.8% multiracial and less than one percent Indigenous, according to its most recent diversity report. 

Examining the “pipeline problem”

As I mentioned last week, I had the pleasure of chatting with Dr. Joy Lisi Rankin, a researcher at AI Now, about her research pertaining to the pipeline problem myth in tech. The story also features some insight from Uber Chief Diversity Officer Bo Young Lee, as well as Paradigm Director Courri Brady.

You can check that out here.

Tech engineer alleges sexism and bullying at Mailchimp

Kelly Ellis, a now-former principal engineer at Mailchimp, left her job earlier this week, alleging she was paid less than her male counterparts. In an email to employees, a higher-up at Mailchimp said the company “thoroughly and independently investigated the allegations and found them to be unsubstantiated.”

Glassdoor lets you filter ratings by demographics

Despite efforts from companies to create equitable environments, it’s clear that employees of certain demographics, like Black women, sometimes have very different experiences from their counterparts. Glassdoor aims to better surface those experiences through a new feature that allows folks to filter ratings by demographics.

Justice Through Code teaches returned citizens how to code

Justice Through Code, a semester-long coding and interpersonal skills intensive that takes place at Columbia University, aims to provide alternative paths for people once they reenter society.

The program has support from tech companies like Amazon Web Services, Coursera, Google and Slack.

Promise raises $20 million Series A round

Promise, a platform that makes it easy for people to navigate payments for child support, utilities, parking tickets and more, raised a $20 million Series A round. This round makes Promise founder Phaedra Ellis-Lamkins one of a handful of Black women who has raised more than $1 million.

Hey, Google…WTF?

Google fired Margaret Mitchell, the founder and former co-lead of the company’s ethical AI team. Mitchell announced the news via a tweet.

Google confirmed Mitchell’s firing in a statement to TechCrunch, Google said:

After conducting a review of this manager’s conduct, we confirmed that there were multiple violations of our code of conduct, as well as of our security policies, which included the exfiltration of confidential business-sensitive documents and private data of other employees.

News of Mitchell’s firing came shortly after Google internally announced the results of its investigation of Gebru’s exit, according to Axios. The company did not reveal what it found, but said it would implement some new policies to enhance diversity and inclusion at Google.

Google has a new ethical AI lead

Meanwhile, Google appointed Dr. Marian Croak to lead its responsible artificial intelligence division within Google Research, Bloomberg reported earlier today. Croak was previously the vice president of engineering at the company.

In her new role, Croak will oversee the teams working on accessibility, AI for social good, algorithmic fairness in health, brain fairness, ethical AI and others. She’ll report to Jeff Dean, SVP of Google AI Research and Health.

TC Sessions: Justice is almost here!
Also, we’re a little over a week away from TechCrunch Sessions: Justice, which takes place March 3. Be sure to snag your $5 ticket here to hear from folks like Backstage Capital’s Arlan Hamilton, former Amazon warehouse worker Christian Smalls, Congresswoman Barbara Lee and others.

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Does SoftBank have 20 more DoorDashes?
Category: Doordash in the News Author: admin Date: 3 weeks ago Comments: 0
Does SoftBank have 20 more DoorDashes?

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

Natasha and Danny and Alex and Grace were all here to chat through the week’s biggest tech happenings. This week felt oddly comforting from a tech news perspective: Facebook is copying something, early-stage startup data is flawed enough to talk about and sweet DoorDash is buying robots for undisclosed sums.

So, here’s a rundown of the tech news we got into (as always, jokes aren’t previewed so you’ll have to listen to the actual show to get our critique and Award Winning Analysis*):

Ethena raising $2 million more for corporate training that is not awful, and Zeta raising $1.5 million for couples’ banking. Natasha has been killing the early-stage beat lately.
How seed data could be getting harder and harder to parse from Alex’s desk, and why VC data in general is dicey, from Danny’s. We discuss if directional data is useful, and why the limited numbers could have a cultural impact on signal.
Reddit raises $250 million, but doesn’t tell us who the investors are and what the money is precisely going to. Still, the company has had quite a year so far, so the capital comes at an interesting time.
Justo, an online grocery based in Mexico, raises $65 million as the pandemic continues to shake up the way we live and shop.
DoorDash buys a salad robot, which brings Natasha nostalgia and Danny anger.
The inverted SoftBank J-Curve thesis is a must-listen and read.
And from the world of dating, a big M&A deal that caught our attention, and the latest from the Bumble IPO.
In good news, long-time Equity producer Chris Gates is back starting next week, which means we’ll have our biggest crew ever helping get the show put together. And, in other good news, there’s going to be more Equity than ever for you to hear. Coming soon.

Equity drops every Monday at 7:00 a.m. PST and Thursday afternoon as fast as we can get it out, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts.

*OK, so not award-winning yet. But soon enough, because manifestation works.

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Daily Crunch: DoorDash acquires Chowbotics
Category: Doordash in the News Author: admin Date: 3 weeks ago Comments: 0
Daily Crunch: DoorDash acquires Chowbotics

DoorDash acquires a salad-making robotics startup, Twitter confirms subscription plans and Tesla makes a big bet on bitcoin. This is your Daily Crunch for February 8, 2021.

The big story: DoorDash acquires Chowbotics

DoorDash has acquired the Bay Area startup behind Sally, a salad-making, vending machine-style robot that added contactless ordering last fall.

DoorDash says the acquisition will “improve consumer access to fresh and safe meals, and enhance our robust merchant offerings and logistics platform,” though it isn’t getting specific about how it plans to use Chowbotics’ tech in its delivery platform.

This continues exploratory work that DoorDash has done with robotics, for example with Starship Technologies to test delivery robots.

The tech giants

Twitter confirms plans to experiment with new models, like subscriptions, in 2021— The company confirmed that it’s researching and experimenting with new models, but declined to provide details.

Tesla buys $1.5B in bitcoin, may accept the cryptocurrency as payment in the future — As the news broke, the price of bitcoin instantly rose by around 7% to more than $40,000 per coin.

Amazon warehouse workers to begin historic vote to unionize — On Friday, the National Labor Relations Board rejected Amazon’s attempt to delay a union vote set to begin today.

Startups, funding and venture capital

Clubhouse is now blocked in China after a brief uncensored period — Thousands of Chinese users suddenly found themselves unable to access Clubhouse on early Monday evening.

WeWork is apparently doing better, not that SoftBank wants you to talk about that — Buried in the footnotes of SoftBank’s earnings report today is some good news related to WeWork.

Automattic acquires analytics company — is now part of WPVIP, the organization within Automattic that offers enterprise hosting and support to publishers and marketers, including TechCrunch.

Advice and analysis from Extra Crunch

Oscar Health’s IPO filing will test the venture-backed insurance model — While Oscar has shown a strong ability to raise private funds and scale revenues, it’s a deeply unprofitable enterprise.

Container security acquisitions increase as companies accelerate shift to cloud — Why is there so much M&A action now?

Two $50M-ish ARR companies talk growth and plans for the coming quarters — In this installment of Alex Wilhelm’s series, we look at SimpleNexus and PicsArt.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Everything else

Silenced No More Act seeks to ban use of NDAs in situations involving harassment or discrimination — This proposed bill would expand the protections workers currently have through the Stand Together Against Non-Disclosures Act, which went into effect in 2019.

MIT is building a ‘one-stop shop’ for 3D-printing robots — The university’s CSAIL department showcased “LaserFactory,” a new project that attempts to develop robotics, drones and other machines than can be fabricated as part of a one-stop shop.

Hasselblad X1D II 50C: out of the studio and into the streets — We took the $10,000 camera kit out for a socially distanced spin.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.

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‘Grover killer’: Irresponsible DoorDash Super Bowl ad disregards mask guidance
Category: Doordash in the News Author: admin Date: 3 weeks ago Comments: 0
‘Grover killer’: Irresponsible DoorDash Super Bowl ad disregards mask guidance

DoorDash just ran a very irresponsible ad using the characters from Sesame Street where they disregarded guidance from experts that says you have to wear a mask while outdoors:

No one on Sesame Street is wearing a mask.

— Stephen L. Miller (@redsteeze) February 7, 2021


Not a lot of masks being worn at Sesame Street.

— Trevor Moore (@itrevormoore) February 7, 2021

Watch for yourself:

Calling all fans raised on @SesameStreet: We’re donating $1 (up to $1 million) for each order place on 2/7 and 2/8 to @SesameWorkshop

— DoorDash (@DoorDash) February 7, 2021

If First Lady Jill Biden says we have to wears masks while walking our dogs outdoors, shouldn’t Big Bird and Grover have to wear one, too?

Don’t forget to mask up – even when you’re out walking your dog. (P.S. – Champ and Major agree!)

— Jill Biden (@FLOTUS) February 6, 2021

UPDATE: Dan Rather added this tweet after we published. He agrees!

Is it responsible having commercials showing people gathering in large groups without masks?

— Dan Rather (@DanRather) February 8, 2021

Anyway, we joke, we joke . . . of course:

Please don’t give them any ideas.

— Bethany S. Mandel (@bethanyshondark) February 7, 2021


Okay Grover Killer

— Stephen L. Miller (@redsteeze) February 7, 2021

Oh, and get ready for liberal hate at both DoorDash for allegedly exploiting workers and Sesame Street for selling out:

IKR. Daveed Diggs + Sesame Street was just 😍.

Now if only Door Dash had some better policies for its workers.

— State Senator Erika Geiss (SD06) (@SenErikaGeiss) February 7, 2021

I’m old enough to remember when people got huffy that Kermit the Frog would appear in both the commercial world and Sesame Street, and now here’s Big Bird and Grover pimping for the gig economy.

— Philip Michaels (@PhilipMichaels) February 7, 2021

Sesame Street looks unaffordable. The rents must be outrageous.

— Miriti Murungi (@NutmegRadio) February 7, 2021

Sesame Street has sold out. Ow doing #SuperBowl ads with the Door Dash. Sell outs.

— Nicholas Huba (@ACPressHuba) February 7, 2021

“Sesame St shilling for #doordash feels icky.”

— Waylon Lewis & Elephant Journal (@elephantjournal) February 8, 2021



Editor’s note: This post has been updated.

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McDonald’s Spicy Chicken McNuggets are back: Here’s how to get a free order on delivery orders of $20
Category: Doordash in the News Author: admin Date: 4 weeks ago Comments: 0
McDonald’s Spicy Chicken McNuggets are back: Here’s how to get a free order on delivery orders of $20

Kelly Tyko, USA TODAY
Published 12:01 a.m. ET Feb. 1, 2021 | Updated 6:27 a.m. ET Feb. 1, 2021


McDonald’s released a new menu item: Spicy Chicken McNuggets with new hot sauce.


McDonald’s has brought back the heat.

Spicy Chicken McNuggets and the Mighty Hot Sauce are available for a limited time starting Monday.

The hot nuggets and sauce both debuted for their first run in mid-September and it was the first flavor McDonald’s USA introduced to the McNugget since the product debuted in 1983. The nuggets are breaded with a tempura coating made of both cayenne and chili peppers, and the sauce combines crushed red pepper, spicy chilis and savory garlic.

McDonald’s is marking the return by giving away free orders of six-piece nuggets Tuesday through Saturday, Feb. 6, exclusively with McDelivery through DoorDash orders of $20 or more using promo code SPICY.

Ikea furniture requirement: Ikea adds requirement before consumers can buy dressers, furniture to prevent tip-over accidents, deaths

Grape-Nuts shortage: Are you having trouble finding a box of Grape-Nuts? You are not alone and here’s why

McDonald’s said the McNuggets contributed to September sales being the best in nearly a decade. The “Spicesurance” buy-one-get-one-free deal held Sept. 15, which was only available on the McDonald’s mobile app, drove record-breaking app traffic, the company said.

Another spicy item is also on its way to the fast-food giant. Starting Feb. 24, McDonald’s will release three new chicken sandwiches including the Spicy Chicken Sandwich with a spicy pepper sauce.

Restaurants have been heating up the chicken competition with new spicy products. Last week, Chick-fil-A released its new limited-time Grilled Spicy Chicken Deluxe Sandwich at participating restaurants nationwide. Boston Market also has a new Nashville Hot Crispy Chicken Sandwich, its first-ever crispy chicken sandwich.

McDonald’s President and CEO Chris Kempczinski said last week that one of the company’s highest ambitions is developing a reputation for great chicken.

“We’re building on the strength of core equities like Chicken McNuggets and McChicken sandwiches, which have seen significant growth, as we continue to focus on improving our large chicken sandwich offerings around the world,” Kempczinski said during the company’s Jan. 28 earnings call. “We’re excited about the return of Spicy Chicken McNuggets and the launch of the new Crispy Chicken Sandwich at the end of February.”

Follow USA TODAY reporter Kelly Tyko on Twitter: @KellyTyko


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DoorDash leads surge in delivery orders from US convenience stores
Category: Doordash in the News Author: admin Date: 1 month ago Comments: 0
DoorDash leads surge in delivery orders from US convenience stores

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Does DoorDash take cash? Here’s what you need to know
Category: Doordash in the News Author: admin Date: 1 month ago Comments: 0
Does DoorDash take cash? Here’s what you need to know

DoorDash has never accepted cash on its marketplace platform.
Prior to the coronavirus pandemic, DoorDash’s company-order fulfillment service DoorDash Drive accepted cash through a feature called “Cash on Delivery.”
Neither DoorDash Drive nor DoorDash’s marketplace app will take cash at this time.
Visit Business Insider’s Tech Reference library for more stories.

The only instance in which DoorDash has taken cash on its platform (historically, though not currently) is through DoorDash Drive fulfillments.

DoorDash Drive is DoorDash’s white-label fulfillment service that offers direct delivery for businesses. 

“White label” refers to the process in which a company creates a product, which is then distributed by another. In this case, businesses who partner with DoorDash Drive sell items that are then delivered by DoorDash drivers, without the customer knowing DoorDash was ever involved in the process. 

Businesses can be on both DoorDash’s customer marketplace as well as DoorDash Drive.

DoorDash Drive does not take cash currentlyBefore the coronavirus pandemic, DoorDash Drive offered a feature called “Cash on Delivery” — where customers could pay cash for orders made to businesses who partnered with DoorDash Drive. 

“Due to contactless deliveries, Cash On Delivery is not currently offered as an option for payment on Marketplace and Drive orders,” a DoorDash spokesperson told Business Insider. Cash payments on Drive orders are suspended indefinitely. 

For example, if you ordered a pizza from a restaurant’s website, there may have previously been an option to pay for the order in cash upon delivery.

If the pizza restaurant partnered with DoorDash Drive, DoorDash would then pay the restaurant directly for the order and a DoorDash delivery driver would pick it up. 

When the DoorDash driver delivered your pizza, you would then pay the driver in cash. That cash would then be the DoorDash driver’s to keep, and would be subtracted from their next direct deposit. 

DoorDash has never accepted cash on its marketplace appIt is important to note DoorDash doesn’t currently and has never accepted cash on its marketplace app, and the company has since suspended its “Cash on Delivery” option for the foreseeable future on all DoorDash Drive orders due to COVID-19. 

Related coverage from Tech Reference:How does DoorDash work? Everything to know about the food delivery app powered by gig workersHow to become a DoorDash driver and deliver online food orders in your cityYes, you can use gift cards on DoorDash’s delivery app — here’s howHow to delete your DoorDash account when you no longer use the delivery serviceHow to add a tip on DoorDash before you order, or adjust it after your food is delivered

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